How did you get started doing this type of work?

Having spent over ten years as a correctional officer, I was driven to transition into a role where I could support people in a new and impactful way. I particularly enjoy the process of restoring order and tranquility to clients' spaces, alleviating their stress. Witnessing the positive impact of this work is incredibly rewarding and instills a significant sense of pride.

What advice would you give a customer looking to hire a provider in your area of work?

Prioritize comfort and trust. Choose someone with whom you feel genuinely at ease in your personal environment.

Compare multiple providers. Evaluate different professionals to compare their pricing structures and service offerings

What education and/or training do you have that relates to your work?

My extensive practical experience has equipped me with a robust skillset. As a single parent, I've honed exceptional organizational and cleaning proficiencies out of necessity, managing a household effectively for many years.

Additionally, my over decade of experience as a correctional officer instilled in me a strong foundation in discipline, attention to detail, and efficient task management-all directly transferable skills vital to professional cleaning and organizing. I'm adept at creating systems, prioritizing tasks, and maintaining order in challenging environments.

What is your typical process for working with a new customer?

My typical process for working with new clients begins with understanding your unique needs and preferences. I believe in transparent pricing, which is why l always offer a complimentary consultation. This can be conducted in person or by reviewing photos/ videos, allowing me to provide the most accurate pricing tailored to your specific project.

During this consultation, we'll discuss your expectations and I'll gain a clearer

understanding of the scope of work. You never need to pre-clean before I arrive! My goal is to support you from start to finish, making the entire process as stress-free as possible.

When considering our services, it's helpful to assess what will best suit your lifestyle and maintenance requirements. Do you envision a one-time, comprehensive cleaning to address a specific need, or would the consistency of a recurring service better support your long-term organizational and cleanliness

What should the customer know about your pricing (e.g., discounts, fees)?

I pride myself on offering fully transparent pricing. To ensure accuracy and clarity, I provide a detailed itemized estimate spreadsheet for every service.

To welcome new clients, I'm pleased to offer a 10% discount for all first-time services.

Additionally, clients who opt for recurring services will also receive a 10% discount as a thank you for their continued trust.

As a gesture of gratitude and to give back to the community, I offer special discounts for first responders, correctional officers, and military personnel. Please inquire about these exclusive offers during your consultation.

What types of customers have you worked with?

I have experience collaborating with a diverse clientele, including individuals from various nationalities and backgrounds, with diverse preferences, and those with disabilities.

What forms of payment do you accept?

I accept cash, Zelle, Venmo, PayPal, and all major credit cards. A small processing fee may apply.

Are you insured and bonded?

Yes, absolutely. We are fully insured and bonded for your peace of mind. This protects both our team and your property in the unlikely event of an accident.

What areas do you serve?

We are located out of Blaine Minnesota but can service the Twin Cities metro area. Please contact us with your address to confirm if you are within our service radius.

How do I get a quote?

The best way to get an accurate quote is to schedule a free, no-obligation consultation. This allows us to assess your specific needs, the size of your home, and the level of service required.

We can then provide a customized quote tailored to you. For cleaning, we may offer estimates over the phone based on square footage and number of rooms, but a walk-through is always preferred for accuracy.

Do I need to be home during the service?

It's entirely up to you! Many clients prefer to be out of the house while we work, returning to a fresh and organized space.
Others prefer to be home. If you won't be home, we'll discuss secure entry methods (e.g., key, garage code).

How far in advance should I book?

For regular recurring services, we recommend booking as soon as possible to secure your preferred time slot. For one-time deep cleans or organizing projects, booking at least 1-2 weeks in advance is ideal, especially during peak seasons.

Do you use your own cleaning supplies and equipment?

Yes, we bring all our own professional-grade cleaning supplies and equipment, including vacuums, mops, and cleaning solutions. We use eco-friendly products upon request. If you have specific products you'd prefer us to use due to allergies or preferences, please let us know in advance.

Do I need to "clean up" before you arrive for cleaning?

I have saw that most cleaning services request that you pre-clean before they arrive. I am different because I want you to be as stress-free as possible so I do not require pre-cleaning!

What if I need to reschedule or cancel a cleaning appointment?

We understand that life happens. We kindly request at least 24-48 hours' notice for any cancellations or reschedules. Cancellations with less notice may incur a cancellation fee. Please see terms of service.

How does the organizing process work?

Our organizing process typically involves:

1. Consultation: We discuss your goals, challenges, and vision for the space.

2. Decluttering & Sorting: We work together to sort through items, deciding what to keep, donate, discard, or relocate.

3. Strategizing & Planning: We develop a functional system for your space,
   considering your habits and needs.

4. Implementing: We put the systems in place, using containers, labels, and creative solutions.

5. Maintenance Tips: We provide advice on how to maintain the newly
   organized space.

Do I have to get rid of my stuff?

Absolutely not! The decision of what to keep and what to let go of is entirely yours. Our role is to guide you through the process, help you make informed decisions, and create systems for the items you choose to keep. We aim to create a space that works for you, not force you to become a minimalist if that's not your style.

Do you help with donations/disposal?

Yes, as part of our service, we can assist with bagging up items for donation or disposal. We can also provide a list of local donation centers or even drop off a carload of donations for you at the end of a session, if pre-arranged and within reasonable limits.

Do I need to buy organizing products before you come?

No, please don't! It's best to wait until we've assessed your space and needs. Often, we can repurpose items you already own, and if new products are needed, we can recommend specific solutions that will truly work for your space and budget. We can even shop for them with or for you.

How long does an organizing project take?

The duration varies greatly depending on the size and scope of the project, the amount of clutter, and how quickly you make decisions. We can give you an estimated timeframe during our consultation. Some projects are completed in a few hours, while larger ones may require multiple sessions.